Refund & Return Policy
Thank you for shopping with Golden Horizon Visua LLC.
We want you to be fully satisfied with your purchase. If for any reason you are not completely happy, we are here to assist you.
1. Overview
Our refund and return policy lasts 30 days.
If 30 days have passed since your purchase, we cannot offer a full refund or exchange.
To be eligible for a return, your item must be:
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Unused
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In the same condition as received
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In its original packaging
Non-returnable items include:
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Perishable goods (food, flowers, newspapers, magazines)
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Intimate or sanitary products
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Hazardous materials
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Flammable liquids or gases
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Gift cards
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Downloadable digital products
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Certain health and personal care items
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
2. Partial Refunds (If Applicable)
Partial refunds may be granted for:
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Books with obvious signs of use
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Opened CDs, DVDs, software, video games, cassette tapes, or vinyl records
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Items not in original condition, damaged, or missing parts not due to our error
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Items returned more than 30 days after delivery
3. Refunds
Once your return is received and inspected, we will notify you via email.
If approved, your refund will be processed to your original method of payment within several business days.
4. Late or Missing Refunds
If you haven’t received your refund:
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Check your bank account
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Contact your credit card company
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Contact your bank
Processing times may vary.
If you’ve completed these steps and still haven’t received your refund, contact us at:
📧 support@everstylecoshop.com
5. Sale Items
Only regular-priced items can be refunded.
Sale or discounted items are non-refundable.
6. Exchanges
We replace items only if they are defective or damaged.
If you need an exchange for the same item, email us at:
📧 support@everstylecoshop.com
Then send your item to:
📦 8 Oak Edge Ln, Greer, SC 29651, United States
7. Gifts
If the item was marked as a gift and shipped directly to you:
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You will receive a gift credit for the value of the return.
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After the returned item is received, a gift certificate will be mailed to you.
If it was not marked as a gift, or it was shipped to the gift giver first,
the refund will be issued to the gift giver.
8. Shipping Returns
To return your product, mail your item to:
📦 8 Oak Edge Ln, Greer, SC 29651, United States
You are responsible for paying the return shipping cost.
Shipping fees are non-refundable.
If a refund is issued, the return shipping cost may be deducted from your refund.
We recommend using a trackable shipping service or purchasing shipping insurance,
as we cannot guarantee that we will receive your returned item.
9. Need Help?
If you have any questions about refunds or returns, please contact us:
📧 support@everstylecoshop.com
📞 +1 (857) 429-3028
